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Frequently Asked Questions

Everything you need to know about NYSFTD membership, benefits, and driver resources.

Membership

Becoming an NYSFTD member is simple. Click the JOIN button in the navigation bar to complete your membership application and pay the monthly dues of $9.99. Once your payment is confirmed, your account will be activated and you'll gain access to the full member portal.

You can also visit us in person at 90 Lincoln Ave, Bronx NY 10454 during office hours (Mon – Fri, 10am – 4pm).

Monthly membership dues are $9.99 per month. This covers your access to all NYSFTD benefits including:

  • Legal and regulatory support
  • Insurance discount partnerships
  • Digital membership ID card
  • Exclusive member voting and polls
  • Access to all NYSFTD events

If your membership payment is overdue, your account status will show as Pending Payment. You will receive an email reminder from NYSFTD. Your member portal access and benefits remain accessible until formally deactivated by an administrator.

To resolve a pending payment, use the payment link provided in your reminder email or contact us directly at 718-559-0216.

Yes. You can cancel at any time by contacting the NYSFTD office. There are no long-term contracts or cancellation fees. Reach us by phone at 718-559-0216 or in person at 90 Lincoln Ave, Bronx NY 10454.

NYSFTD membership is open to all active for-hire vehicle (FHV) drivers in New York State, including:

  • Yellow taxi medallion drivers
  • TLC-licensed livery and black car drivers
  • Rideshare drivers (Uber, Lyft, Via, etc.) with a TLC license
  • Dispatch company employees in the FHV industry

Member Portal & ID Card

Click MEMBER LOGIN in the navigation bar. Enter the email address used during registration and your password. If you haven't set a password yet, contact the NYSFTD office to receive your login credentials.

Once logged in to the member portal, navigate to the Digital ID tab. Your membership card is displayed there with your name, member ID, and a QR code for quick verification. You can also:

  • Download it as an image to save to your phone
  • Order a physical card (plastic) via the Order Card tab

On the Member Login page, use the Forgot Password option to receive a reset link via email. If you continue to have trouble, call us at 718-559-0216 during office hours.

Benefits & Services

NYSFTD has partnered with NYAB (New York's leading TLC insurance brokerage) to offer exclusive discounted insurance rates for active members. Members typically save hundreds of dollars annually on required TLC liability coverage.

Log in to the member portal and visit the Benefits tab for current partner offers and how to claim them.

NYSFTD advocates collectively for driver rights and offers access to legal resources for TLC-related matters including license hearings, fare disputes, and regulatory challenges. For specific legal advice, we connect members with appropriate legal aid organizations familiar with for-hire vehicle law.

Contact the office to discuss your situation: 718-559-0216.

NYSFTD is working with energy and charging network partners to bring discounted EV charging to over 50 locations across NYC for FHV drivers. Once the network launches, eligible members will receive enrollment details via email and through the member portal Benefits tab.

Grievances & Advocacy

Members can file grievances through several channels:

  • Online: Log in to the member portal and use the Contact / Messages feature to submit your issue directly to NYSFTD staff.
  • Phone: Call 718-559-0216 during office hours (Mon – Fri, 10am – 4pm).
  • In person: Visit us at 90 Lincoln Ave, Bronx NY 10454.

An NYSFTD representative will follow up with you within 2 business days.

Active members can participate in NYSFTD's advocacy efforts by:

  • Attending monthly membership meetings and rallies
  • Voting on union polls via the member portal
  • Following our social media: Facebook & Instagram
  • Volunteering for event coordination — contact the office to get involved

The Taxi and Limousine Commission (TLC) is the New York City agency responsible for licensing and regulating for-hire vehicles and their drivers. The TLC sets rules on:

  • Driver eligibility and background checks
  • Vehicle standards and inspections
  • Fare rates and surcharges
  • Driver conduct and disciplinary procedures

NYSFTD actively monitors TLC rule changes and advocates for policies that protect driver livelihoods. We attend TLC hearings and submit formal comments on behalf of our membership.

Voting & Polls

Active members can vote on open polls through the member portal. Log in, then navigate to the Vote tab. All currently open polls will be listed there. Each member may cast one vote per poll. Results are shown after you vote.

No. Votes are final once submitted to ensure the integrity of the polling process. If you believe there was an error, contact the office at 718-559-0216.

Still have questions?

Our team is here to help. Reach us by phone, in person, or through the member portal.